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Work History
2010 - 2018
UX Lead on multiple enterprise-level applications.
Focal point for global business applications
Statistics and metrics resource
Newsletter coordinator
Performed full-range of User-Centered Analysis, Design and Test methods within a Design Thinking Methodology and Agile Process
UX Researcher and Designer
CIO Design, Contractor
Wireless Agents, LLC
2002 - Present
Founding Partner
Intellectual Property Development and Management
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Location Awareness
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Contextual Content Delivery
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Adaptive Awareness User Experience
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Relationship Network
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Personalized Behavioral Learning
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Engagement and Loyalty
BMK Consultants, LLC
2002 - 2009
Founding Partner
Product
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strategy
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design
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prototyping
Multi-channel Desktop Video Communication
Patent Claims Analysis Tool
2006 - 2008
2007 - 2008
Human Factors Specialist
Guided Invoice Process System
Computational process model
Early Prototypes
Call Context Awareness System
Early Concept Model
2006 - 2007
Consultant: User Experience Research and Design
New Administrator Experience for
OnDemand Virtual Desktop System
Activity Models
Goal-Direction Interaction Paradigm
1999 -2001
Co-founder and Human Factors Director
Co-invented a revolutionary handheld awareness / communication device and network.
1991-1993; 1995 - 1999
Human Factors Design Lead, Contractor
Serviceability Software Systems:
Designed new user experience for service, maintenance and administrative users to serve Tandem / Compaq NonStop High-Availability systems.
Human Performance Measurement
1994-1995
Program Manager and Principle Investigator for Air Force contract to design and develop real-time sensing technology for a virtual / augmented reality simulation system.
Principle Investigator
Human Performance Institute
University of Texas at Arlington
1992-1994
Faculty / Research Assoc.
Taught graduate-level course:
Human Factors of Agile Manufacturing Systems
Research areas:
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Human-performance models for Human-Computer Interaction
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Modeling visual information processing performance
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Workload analysis for distributed telerobotic systems
1983-1991
Senior Engineering Specialist
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Deputy Program Manager and Technical Lead: Air Force's Intelligent Pilot Decision-Aiding Contract
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Principle Investigator and Technical Lead for numerous advanced pilot decision-aiding systems using artificial intelligence and cockpit automation.
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Cofounded an A.I. research and test lab
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Planned and oversaw flight tests for pilot visibility during concept phase for the National Aerospace Plane.
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